Baje24 Terms & Conditions — What You Need to Know Before You Play

1 Introduction & eligibility

Welcome to Baje24. These Terms & Conditions ("Terms") form a binding legal agreement between you ("you" or "user") as a user of the Baje24 platform and Baje24 ("we", "the Company"). By accessing our website, mobile app, or any of our services, you are automatically considered to have accepted these Terms.

Baje24's services are designed specifically for users based in Bangladesh. If you disagree with any part of these Terms, please refrain from using our services. Although these Terms are also available in Bengali, the English version of the document shall prevail.

2 Account Registration & Verification

Each person may register only one account on Baje24. Creating multiple accounts using the same mobile number or email address is strictly prohibited. You are required to provide accurate and complete information at the time of registration — providing false or incorrect information may result in your account being cancelled.

Baje24 reserves the right to conduct identity verification (KYC) at any time. This may include requesting a copy of your national ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

• Only one account is permitted per mobile number or email address.
• Registration information must be accurate, complete, and up to date
• You are solely responsible for keeping your password secure
• Transferring your account to a third party is strictly prohibited.
• Failure to cooperate with KYC verification may result in account suspension.

3 Age restriction policy

Baje24's services are intended for individuals aged 18 and over only. If you are under 18, please do not use this platform. By registering, you confirm that you are 18 years of age or older.

Baje24 may request relevant documents at any time for age verification purposes. Parents and guardians are urged to take the necessary steps to prevent minors from accessing this platform.

4 Deposits & Withdrawals

Baje24 supports all major mobile banking methods in Bangladesh, including Mobile Banking, Nagad, and Rocket. Certain rules apply to both deposits and withdrawals.

• Minimum deposit and withdrawal amounts are clearly stated on the platform
• Deposits and withdrawals may only be made using an account registered in your own name.
• Payments through third parties are not accepted.
• Withdrawal requests are generally processed within 30 minutes to 24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Baje24 may request additional verification for unusual transactions.
• All payments are monitored in compliance with anti-money laundering policies

5 Bonus & promotional offers

Baje24 offers a variety of bonuses and promotional offers, including welcome bonuses, cashback, free bets, and more. Each bonus comes with its own terms, which you should read carefully before accepting.

• Wagering requirements are specified individually for each bonus
• Bonus funds cannot be withdrawn directly — you must wager a specified amount before becoming eligible
• Using multiple accounts to collect bonuses is strictly prohibited.
• Bonus offers will be automatically cancelled upon expiry
• Baje24 reserves the right to modify or withdraw any bonus offer at any time.
• Violation of bonus terms may result in the cancellation of the bonus and any associated winnings

For details on any bonus offer, please contact our customer support team directly. In any bonus-related dispute, Baje24's decision shall be considered final.

6 Betting & gaming rules

Certain rules must be followed when betting and gaming on Baje24. These rules apply equally to all users.

• Once a bet is confirmed, it cannot be cancelled or changed.
• Exploiting any technical error to place bets is strictly prohibited.
• Participating in match fixing or any form of fraud is strictly prohibited
• All game outcomes are determined by certified RNG and are fully impartial
• Bets may be rejected during live betting due to network latency
• Baje24's system decision is final in all matters relating to odds changes.

7 Prohibited activities

The following activities are strictly prohibited on the Baje24 platform. If any such activity is detected, the account will be immediately closed and legal action may be taken if necessary.

• Creating multiple accounts to claim bonuses or other benefits.
• Engaging in money laundering or suspicious financial activity
• Using hacking, phishing, or any other fraudulent methods
• Using bots or automated software to play games or place bets
• Threatening or harassing other users.
• Attempting to identify or exploit security vulnerabilities on the platform
• Operating an account on behalf of a minor.

8 Account Suspension & Closure

Baje24 reserves the right to temporarily or permanently suspend any account, at any time, for any reason, and without prior notice. Accounts may be closed under the following circumstances in particular.

• Where clear evidence of a terms violation is found
• Failure to complete identity verification or providing false information
• If suspicious or unusual financial activity is detected
• Upon instruction from a legal authority.
• Extended inactivity (more than 12 months).

You may close your account at any time. To self-exclude, please contact our customer support team. It is your responsibility to withdraw any remaining balance before closing your account.

9 Privacy & Data Protection

Baje24 takes the protection of your personal information very seriously. Our full privacy policy is published separately. By registering, you agree to our Privacy Policy will be considered as acceptance.

• Your data is protected with 256-bit SSL encryption.
• Your information is never sold to third parties.
• Information may be disclosed to the relevant authorities when required by law.
• Cookies and analytics tools are used to improve our services.

10 Limitation of Liability

Baje24 always strives to deliver smooth, high-quality service. However, Baje24's liability will be limited in the following circumstances.

• In the event of service disruption due to loss of internet connectivity or network issues.
• In the event of a fault caused by third-party software or game providers.
• If account details are compromised due to the user's own negligence
• In the event of unforeseen technical disruptions or force majeure circumstances.

11 Right to modify terms and conditions

Baje24 reserves the right to change, amend, or update these Terms & Conditions at any time. The date of any update will be noted at the top of this page, and users will be notified wherever possible.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

12 Contact & dispute resolution

If you have any questions or complaints about these Terms & Conditions, please contact our customer support team. We are available 24/7 to assist you.

Any dispute must first go through Baje24's internal resolution process. If internal resolution is unsuccessful, the matter will be settled through international arbitration.